“We are thrilled to be recognized as the #3 guest satisfaction superstar by Escapia. We work incredibly hard to give our guests the best experiences possible so they’re happy to tell their friends. It’s nice to see that our hard work is paying off and our guests appreciate it” said Jodi Taylor-Refosco of Taylor-Made Deep Creek Vacations.
The high satisfaction scores reflect the kind of standout service recognized by guests through comments like these:
“We had a wonderful time on our mini vacation. The chalet had a wonderful view and it snowed all day on Saturday and it was beautiful. The house was great and took care of our family just great. I would recommend Taylor-Made and the chalet to anyone.” –Guest, stayed in a five bedroom chalet.
Bill Furlong, CEO of Escapia, said “It is companies like Taylor-Made Deep Creek Vacations that are raising the bar for vacation rentals. This is incredibly important since vacation rentals are quickly moving from the specialty lodging category and into the mainstream of travel. It’s all about making sure the guests’ expectations are met and exceeded. It’s gratifying to see that our clients like Taylor-Made are able to enhance their business so much with the tools Escapia provides.”
Escapia, Inc., founded in 2000, is leading the Internet revolution in the $24 billion vacation rental industry with a comprehensive Internet business platform and breakthrough online marketing and booking services. Escapia empowers professional vacation rental management companies to reach new customers, manage guest and owner relationships, and perform trust-based accounting, housekeeping, maintenance and other mission critical aspects of their businesses. Seattle-based Escapia can be reached at 1-800-ESCAPIA, info@escapia.com or via the web at http://www.escapia.com/.
About Taylor-Made Deep Creek VacationsTaylor-Made Deep Creek Vacations (http://www.deepcreekvacations.com/) is family-owned and operated to specialize in providing the most memorable family vacations. Their reservation staff place guests in dream vacation homes every day of the year. Taylor-Made’s knowledgeable and caring staff is dedicated to providing the best customer service to ensure the most of their guests’ vacations. Taylor-Made has a combined twenty-five years of experience in the property management industry. Taylor-Made Deep Creek Vacations’ top grade service and high standards allow them to provide every vacationer their special dream home.
Congratulations to Jodi and the Taylor-Made team! You guys are awesome and your customers know it! 🙂