Taylor-Made Deep Creek Vacations would like to once again remind and invite everyone to join us tomorrow for our Grand Opening of our new office @ 35 Towne Centre Way! From 6-8 pm, we are inviting the public to join us in celebrating this wonderful milestone for our company.
Back in 2008, owners Chad Taylor and Jodi & Joe Refosco took the bold move to open their own vacation rental company, and thus Taylor-Made Deep Creek Vacations was born. They began that journey with one single property and worked inside a 3 room office. As time went by, they added walls to accommodate the growing number of employees until finally in May 2012, we had the need to officially move to a bigger space. As owners, they were brought up in the customer service industry, working in all in-house positions at some point (to this day, if beds need made, hot tubs need serviced, or even if a guest has a computer issue, our homeowners are quick to step up and do anything and everything needed to ensure top notch customer service!)
A family run business, many employees have worked with Joe, Jodi, & Chad before the opening of Taylor-Made Deep Creek Vacations. We have come to pride ourselves on the relaxed and fun atmosphere that both employees and owners bring to the office every day. In 2010, Taylor-Made Deep Creek Vacations was awarded “Best in Class in Customer Service” by Vacation Rental Managers Association, the national association for the vacation rental industry. We feel that this is a direct result of working in such a pleasant and entertaining atmosphere.
In joining us tomorrow evening, you will have the opportunity to tour both our main office and maintenance office, which also houses our laundry department. Delectable appetizers from various local restaurant vendors will be served along with beverages. Take a tour, learn some fun facts about our company, and basically just enjoy a relaxed evening among family and friends. We can’t wait to see you at the lake!