Taylor-Made Home Owner Testimonials
When choosing a vacation rental manager for your home, we know that you want a company that can provide a stand-out experience for you and the guests that rent your property.
Taylor-Made delivers high-quality service and utilizes cutting edge technology to give you the best return on your investment in a Deep Creek Lake vacation rental.
Hear what some of our owners have to say about their partnership with us:
"In 2013, I left a property management company that I had been with for over a decade to join Taylor-Made Vacations. As of today, I believe that this was a best business decision that I had ever made.
It is so rare that I would ever write a review. But I wish to share how worldly different the previous and the current companies are. Communication was a big part of my problem with the previous management. Previously, my phone calls or emails to the owner were ignored. But now, all messages, emails or phone calls are replied. I feel valued and respected. The staff members are very personable in every department, from accounting to maintenance. They listen to your concerns, and act upon them to satisfy your needs. This is reflective of the culture that Taylor-Made Vacations owners had set. This is not to say that I have not had disagreements with the new owners. But it had been my experience that we were alway able to come up with resolutions that were fair.
Since I had moved to Taylor-Made Vacations, I have had record breaking revenues. I have done significant upgrades. Taylor-Made Vacation owners are tech savvy and know the market. But in order to increase the revenues, the property owners have the obligations to update their homes on a regular basis to market and promote the property.
It had been a pleasure working with such professional, hard-working, nice bunch of people at Taylor-Made Deep Creek Vacations. I hope that our working relationship will continue for many more years to come."
Owner of Celebrations at Deep Creek
"Taylor-Made has made owning a second home three hours away seamless. Our fabulous representative manages our home keeping us informed when needed. They are a well oiled machine from end to end. I recommend Taylor-Made to all that ask."
Owner of Serenity Now
"We began renting our home, La Bella Vita, through Taylor-Made in late 2017 and it has been a great relationship. Even before we had the home on the market the owners and their extremely talented and professional team spent time giving us guidance as we completed a massive renovation and update to make sure the property would be appealing to guests.
Taylor-Made has been there every step of the way. The entire team is always accessible and quickly responsive to any problems or questions. It has been a very smooth and profitable relationship."
Owner of La Bella Vita
"We chose Taylor-Made after years of renting at Deep Creek. As skiers, Wisp drew us to Deep Creek. We had used every rental company possible and learned that they treat their renters and their properties with the utmost care and dedication. One of the best things about working with a local, family owned company is getting to know Jodi and the other staff on a more personal basis.
When choosing a management company, do your homework, ask around, rent for yourself to compare if you need – I’m confident if you do all that you will go with Taylor-Made!"
Owners of Mountain Crest Villa
"Three words come to mind to describe our experience with Taylor-Made - “Peace of mind”. You can always count on them to:
We couldn’t be happier with TM! Thank you all."
Owner of Lake House
"Our experience with Taylor-Made has been top notch. Being new owners - we had quite a few questions - and they were all answered quickly and made the process very easy. The family feel with everyone at Taylor made is very welcoming. We feel that they have done a tremendous job marketing and renting our home- and frankly- that’s all you can ask for! "
Owner of Bourbon Sunsets
"We are very pleased with the team at Taylor-Made Deep Creek Vacations…they strive for being “State of the Art” in everything they do and the results show….they are very responsive to any request …and we feel at ease with them proactively maintaining and looking after our property."
Owners at Claralea Lodge
"I would highly recommend Taylor-Made Rentals! Their staff is very responsive and very good to work with and I have been nothing but happy since I put my condo into the rental pool one year ago. Typically rental companies aren’t very communicative, but Taylor-Made does a great job making sure the home owner knows what’s going on with their property every step of the way. I have other rental properties with other agencies in other parts of the country and they don’t compare to Taylor-Made."
Owner of Former Owner of Wet Feet Retreat
"We totally agree! Taylor-Made is the 3rd rental company we have worked with at the lake, and they are by far the BEST! So happy to have them looking after our property and keeping our guests happy! Thank you Taylor-Made!"
Owners of Ski Harbor#45
"When you are looking for a vacation rental management company to work on your behalf, you want someone who will take care of your home and your guests like you would. Taylor-Made has been that kind of a partner. The staff is friendly and responsive to our needs, and go above and beyond regularly to work with us and our guests. Taylor-Made knows what it takes to run a successful service business – It starts with a friendly, courteous staff who are motivated to succeed. You cannot get great service for your guests if the people providing that service don’t love what they do. They are constantly innovating, learning the latest marketing and customer service strategies from service companies across the U.S., and they bring that knowledge back to us. We couldn’t be happier with our choice, and look forward to many years working together."
Owner of Village of Wisp 32
"Transition is usually never flawless. But, transitioning from Long and Foster to Taylor-Made was very easy thanks to the staff. I was concerned at first, but meeting with one of the owners, Jodi, put my mind at ease. Also, having the same staff from Long and Foster helped a lot. My house does seem to have more bookings this year. So, I will continue to put my trust and home in the hands of Taylor-Made."
Owner of Almost Paradise
"We made the mistake of leaving Taylor Made for a few months last year. We tested another agency, but their level of service compared to Taylor Made brought us back quick. It was easy to get set up again with TM and they have gone right back to taking care of our house to the last detail. They care about the property and it shows in the way it appears, and in the rental results. We couldn’t be happier being back in the Taylor Made family!"
Owner of Forever Yours
The transition for Long & Foster to Taylor-Made was flawless. The whole staff made you feel like you were part of their family. Everyone went above and beyond in regards to professionalism, friendliness and being informative and accommodating. With Taylor-Made the experience seemed effortless on our part.
Owners of Steden Court
“We own a log home in Deep Creek, MD and have been with Long and Foster for over 10 years. When Taylor Made took over our Rental Management last year I was a little disappointed at first because everything was running fine with Long and Foster. Well after hearing all the promises and communication of a smooth transition and better rentals, I was pleasantly surprised that Jodi and her team have come through on everything they said they would do. I love their user friendly web system, and their online and print marketing is second to no company in the area. My service manager Kristen is awesome, and their approach to vendors in house vendor management has created some cool efficiencies that allow my home to always be in “rent ready” shape. I would refer anyone who is renting a home in DCL to take a hard look at Taylor Made."
Owner of The Mountain Airy