Choosing a vacation rental management company is a big decision. Asking the right questions before making a commitment is key to creating a successful partnership. From maintenance to marketing, you want to be sure your home is in good hands.
Top 5 Questions to Ask a Vacation Rental Manager
How long have you been a vacation rental manager in this area?
When you’re speaking with a manager, you want to be sure they have a keen understanding of the local market. Ask questions about transient vacation rental permitting, seasonal reservation trends, the ratio of employees to homes, flexibility with owner usage, and anything else that could have an affect on your home.
How often can I expect updates on our property?
The company you choose should be actively involved in protecting your investment. You should know who your point of contact will be, when your home will be inspected, and how frequently you can expect updates. You’ll also want to be clear on the handling of situations like damages and missing items.
What is your approach to marketing?
You want the company that you choose to be at the forefront in the marketing of vacation rentals at Deep Creek Lake. From online marketing and print advertising to professional photography and videography, it’s key that your home and the area it’s in are receiving the proper exposure and that they’re shown in the best possible light. You’ll also want to know if there is an additional cost for any of these services.
Additionally, you’ll want to know about their participation with distribution sites like HomeAway and VRBO as they have become increasingly popular with travelers looking for a vacation rental home. You’ll want to know if they cover the cost of your listing.
Can you give me a few references?
It’s always good to ask to speak with existing homeowners before making a commitment. Talking to them will confirm that the company is reputable and trustworthy.
How do you work to minimize costs to the owner?
It’s important to be aware of how maintenance services are handled and exactly how you will be billed. Find out if the VR manager works with area vendors to negotiate discounts for their owners and how they work to reduce owner costs for things like every day service calls. Managers who bring services like lawn care and snow plowing in-house often offer better pricing than outside vendors.