With over 30 years in the hospitality industry, Joe Refosco has been involved with vacation rental management for more than 15 years. His experience is varied with focuses that include hot tub and pool service, laundry layout and daily functions, housekeeping, maintenance, general management, and property service programs with renting and non-renting homes. Joe has been instrumental in developing two different laundry facilities from the ground up both of which produced a return on investment within two years. A leader in efficiency, he has streamlined processes and services to better meet the needs of guests and owners. His efforts have made profit centers out of departments that normally see a flat or subpar performance. He started Taylor-Made Deep Creek Vacations & Sales with his wife, Jodi Refosco, and brother-in-law, Chad Taylor in 2008. Together, they have grown the company become the largest vacation rental management firm in the Deep Creek Lake area with over 450 homes and 150 non-vacation rental homes. Joe is the past President of the Vacation Rental Housekeeping Professionals and strives keep our industry on the cutting edge for housekeeping, maintenance, and laundry.
How long have you lived in Deep Creek? 32 years
What are your hobbies?
Golfing, Boating, Skiing, and Hiking
Favorite thing about the area?
Favorite Local Restaurant? Pine Lodge Steakhouse
Favorite Season? All seasons, but love Fall with the leaves turning
Favorite Local Events?
If you only had a couple of days to spend in Deep Creek, what would you recommend doing? (Spring/Summer and Fall/Winter)
Spring and Fall - Whitewater rafting the man made river at ACSI or using a local outfitter at the Upper Yough!
Summer - Hike Swallow Falls and go boating on the lake
Winter - Skiing North Camp with my five year old son!
What is the most common misconception about DCL from out-of-towners?
That it only snows on the slopes